Privacy Policy

CloakingTrack (“we”, “us”) provides an online service used by media buyers, affiliates and teams to route traffic. We try to keep our data practices clear and simple.

1. Data we collect

We may collect:

• Account data: email address, name or alias, language and basic profile information you provide.
• Billing data: details needed by payment providers to process your subscription (for example transaction IDs). Full card details are handled by payment providers, not stored by us.
• Usage data: logins, IP address, device and browser type, time of access, actions in the dashboard and settings for your cloaking rules.
• Traffic metadata: when you send traffic through CloakingTrack, we may log non-content data such as GEO, device, user agent, IP, referrer and how the request was classified (allowed, filtered, etc.).
• Support messages: information you send when you contact us.

2. How we use data

We use collected information to:

• Provide and operate the CloakingTrack service.
• Keep accounts secure and detect abuse or unusual activity.
• Process payments and manage subscriptions.
• Generate logs and reports inside your dashboard.
• Improve performance, find bugs and plan new features.
• Respond to questions and provide support.
• Comply with legal duties where required.

3. Cookies and similar technologies

We use cookies and similar technologies to keep you logged in, remember settings and understand how visitors use our pages. For more detail, see our Cookie Policy.

4. Sharing information

We do not sell your personal data. We may share limited data with trusted providers that help us run CloakingTrack, for example:

• Payment processors.
• Hosting and infrastructure providers.
• Analytics, logging and security tools.
• Customer support tools.

These providers use data only to deliver their service to us and must protect it appropriately.

5. Data retention

We keep data only as long as needed for the purposes above or as required by law. Log and traffic data may be kept for a limited time so you can see stats and debug your setups.

When an account is closed, we remove or anonymize data that we no longer need, except where the law requires us to keep it.

6. Security

We use technical and organizational measures to protect data, such as encryption in transit, access controls and monitoring. No online system is perfect, so we encourage you to protect your account with a strong, unique password.

7. Your choices and rights

Depending on your location and local law, you may have rights such as access, correction, deletion, restriction or portability of certain data.

If you want to exercise these rights, contact us via the support channels in your dashboard or on our website. We may need to confirm your identity before acting on your request.

8. International transfers

Our infrastructure and providers may be located in different countries. When data is moved across borders, we aim to apply safeguards required by relevant data protection laws.

9. Third-party sites and tools

Your own landing pages, offers and tools may place their own cookies or collect data. This Privacy Policy only covers CloakingTrack’s website and platform, not third-party sites or services you use.

10. Changes to this policy

We may update this Privacy Policy as our service or legal requirements change. The “Last updated” date shows the latest version.

11. Contact

For questions about this policy or how CloakingTrack handles data, please contact us using the support options provided in your account or on our main site.